Acceptable Usage Policy

This AUP governs the use of NEROTECH SOLUTIONS's web hosting service. Violation of this AUP may result in suspension or termination of your service. In the event of a dispute between you and NEROTECH SOLUTINOS regarding the interpretation of this AUP, NEROTECH SOLUTIONS's interpretation, in its reasonable commercial judgment, shall govern.

The following is the entire Acceptable User Policy ('AUP') agreement between NEROTECH SOLUTIONS and the personal or corporate account holder. NEROTECH SOLUTIONS provides World Wide Web Hosting, web design and script installation. NEROTECH SOLUTIONS has certain legal and ethical responsibilities consisting with the use of its servers and equipment involved in these services. NEROTECH SOLUTIONS's general policy is to act as a provider of Internet presence. NEROTECH SOLUTIONS reserves the rights to suspend or cancel a customer's access to any or all services provided by NEROTECH SOLUTIONS when we decide that the account has been inappropriately used.

NEROTECH SOLUTIONS is designed to serve the web hosting needs of small, independently owned and operated businesses in a single country. It is not appropriate to use our services to support large enterprises or internationally based businesses with a sustained demand that places undue burden on our systems or negatively impacts use by small, independently owned and operated businesses.

NEROTECH SOLUTIONS is a shared web hosting service, which means that a number of customers' web sites and other email or storage services are hosted from the same server. NEROTECH SOLUTIONS uses abuse controls to help ensure that use of our services does not adversely affect the performance of our system or other customers' sites. It is not appropriate to use an account primarily as an online storage space or for archiving electronic files.

NEROTECH SOLUTIONS will not tolerate any form of storage space abuse. At least 90% of YOUR web pages ("HTML") must be 'linked' with files (GIF, JPEG, etc.) stored on NEROTECH SOLUTIONS servers. Website that are found to contain either/or no HTML documents, a large number of unlinked files are subject to files deletion or account cancelation at the discretion of NEROTECH SOLUTIONS Management ("MANAGEMENT"), with or without prior notice.

If YOU do not qualify for the free service, disk space will go unmonitored until YOU reach the amount allocated to YOUR specific web hosting plan ("PLAN"). Thereafter, normal website data storage costs $0.20/1MB/month will be billed to YOUR account.

YOU will have 3 days to pay for your overages. Failure to do so will result in YOUR website being disabled within 3 days of YOUR first notice. This does not apply to co-location clients. Co-location clients will be billed for the overages based on switch reports. Co-location clients must pay for the overages IMMEDIATELY once billing or NEROTECH SOLUTIONS has the sole decision to deactivate any and all servers.

NEROTECH SOLUTIONS will be the sole arbiter as to what constitutes a violation of this provision.

NEROTECH SOLUTIONS Customers may not initiate the following (below), if any customer does NEROTECH SOLUTIONS may terminate the account with no refund. Depending on the situation there will/won't be warnings sent.
a) Use 25% or more of system CPU resources for longer then 90 seconds or 1% of the servers CPU resources for longer than 5 minutes. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
b) Use of any kind of distributed computing software, including but not limited to SETI@home, Node Zero and Folding@home.
c) Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
d) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons.
e) Run any software that interfaces with an IRC (Internet Relay Chat) network.
f) Run any file sharing, bit torrent or other P2P network services, client or server software.
g) Run any gaming servers such as counter-strike, half-life, battlefield 1492 etc

The intention of NEROTECH SOLUTIONS is to provide a large bandwidth to transfer web documents, and not an offsite storage area for electronic files. If YOU violate this condition, YOU will be notified and given 48 hours to remedy the problem. Failure to do so will result in YOU being billed for the overages.

If YOU do not qualify for the free service, traffic will go unmonitored until YOU reach the amount of quota allocated to YOUR specific PLAN. Thereafter, normal data transfer cost of $10.00/1GB/month will be billed to YOUR account.

YOU will have 3 days to pay for your overages. Failure to do so will result in YOUR website being disabled within 3 days of YOUR first notice. This does not apply to co-location clients. Co-location clients will be billed for the overages based on switch reports. Co-location clients must pay for the overages IMMEDIATELY once billing or NEROTECH SOLUTIONS has the sole decision to deactivate any and all servers.

NEROTECH SOLUTIONS will be the sole arbiter as to what constitutes a violation of this provision.

You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.

We do not allow YOU to install YOUR own chat rooms within a shared hosting account, without approving it with NEROTECH SOLUTIONS. This includes, but not limited to, chat applications written in PHP, Perl, CGI, Python, Ruby, etc. Any web application that provides 'real-time' chat is also not permitted. Most chat rooms tend to be large system hogs and we cannot allow it as an account option. However, web based forums such as vBulletin, phpBB or similar forum scripts are acceptable.

NEROTECH SOLUTIONS installed and provides special file-servers in our network infrastructure for YOUR benefit as a means of storage for electronic files and applications that are not dynamically generated and is downloadable in nature. Files such as MP3, AVI, MID, MIDI, MPG, MPEG, MOV, ZIP, RAR, EXE and anything else we deemed as downloadable and not dynamically generated scripting languages are to be stored within these file-servers, away from the web- servers. This Policy does not apply for image files formats such as JPG, JPEG, GIF, PNG, and BMP.

In addition, all electronic files stored within NEROTECH SOLUTIONS's file-servers must be legally- owned and be accompanied with a valid license and/or copyright. This include and is not limiting to MP3, AVI, MID, MIDI, MPG, MPEG, MOV, EXE, ISO. Should we discover any unlicensed and/or illegal files within YOUR account, the files will be subjected to deletion without any further notifications.

File-servers will not be backed up. YOU are advised to have YOUR own backup locally or elsewhere other than within the NEROTECH SOLUTIONS's servers. If YOU are found to not adhere to this Policy, the offending material(s) will be deleted from YOUR hosting account without any prior notice.

This service is only available for NEROTECH SOLUTIONS's SHARED-HOSTING customers.

We may allow programs to run continually in the background. These are considered on a one-to- one basis and an extra charge will be incurred based on system resources used and operational maintenance needed. (This section does not apply to managed dedicated servers).

We currently do not allow IRC or IRC bots to be operated on our servers. IRC servers are not permitted on our network. YOU can however, install IRC clients on managed dedicated servers. The installation and/or execution of a script and/or binary that runs in the background or listens to any given port are also strictly prohibited.

You may not publish or transmit via NEROTECH SOLUTIONS's service any content that NEROTECH SOLUTIONS reasonably believes:
a) constitutes child pornography;
b) constitutes pornography;
c) is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech;
d) is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;
e) is defamatory or violates a person's privacy;
f) creates a risk to a person's safety or health, creates a risk to public safety or health, compromises national security, or interferes with a investigation by law enforcement;
g) improperly exposes trade secrets or other confidential or proprietary information of another person;
h) is intended to assist others in defeating technical copyright protections;
i) clearly infringes on another person's trade or service mark, patent, or other property right;
j) promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking;
k) is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to NEROTECH SOLUTIONS;
l) is otherwise malicious, fraudulent, or may result in retaliation against NEROTECH SOLUTIONS by offended viewers;

NEROTECH SOLUTIONS does not accept material such as:
a) Proxy, Warez, Escrow, High Yield Investment Programs (HYIP), illegal Gambling and Lottery sites.
b )Content 'published or transmitted' via NEROTECH SOLUTIONS's service includes Web content, e-mail, bulletin board postings, chat, and any other type of posting or transmission that relies on any Internet service provided by NEROTECH SOLUTIONS.
* NEROTECH SOLUTIONS can terminate service for any of the above reasons and it's at NEROTECH SOLUTIONS's sole discretion to issue a refund

You must take reasonable security precautions. You must protect the confidentiality of your password, and you should change your password periodically.

Bulk commercial email, mailing lists and email reflectors are allowed on NEROTECH SOLUTIONS's servers, we do however allow a maximum of 500 emails per hour per account. For any emails sent from your NEROTECH SOLUTIONS account you must adhere to the following rules:

a) Your intended recipients have given their consent to receive e-mail via some affirmative means, such as an opt-in procedure;
b) Your procedures for soliciting consent include reasonable means to ensure that the person giving consent is the owner of the e-mail address for which the consent is given;
c) You may not obscure the source of your e-mail in any manner.
d) You otherwise comply with the CAN SPAM Act and other applicable law.

We do not allow YOU to send outbound mail to more than 20 recipients at any one given time and/or more than 1,000 pieces of e-mail per day from a shared hosting account with a maximum filesize of 20MB per email message. If YOU violate NEROTECH SOLUTIONS policies persistently in email activities, YOUR account will be suspended and deleted.

These policies apply to messages sent using your NEROTECH SOLUTIONS service, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via your NEROTECH SOLUTIONS service. In addition, you may not use a third party e-mail service that does not practice similar procedures for all its customers.

You may not send any unsolicited e-mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it. You must comply with the rules of any other network you access or participate in using your NEROTECH SOLUTIONS's services.

You may not publish, distribute, or otherwise copy in any manner any music, software, art, or other work protected by copyright law unless:
a) you have been expressly authorized by the owner of the copyright for the work to copy the work in that manner.
b) you are otherwise permitted by established United States copyright law to copy the work in that manner.

NEROTECH SOLUTIONS will terminate the service of repeat copyright infringers.

You must have valid and current information on file with your domain name registrar for any domain hosted on the NEROTECH SOLUTIONS network.

NEROTECH SOLUTIONS is under no duty, and does not by this AUP undertake a duty, to monitor or police our customers' activities and disclaims any responsibility for any misuse of the NEROTECH SOLUTIONS network.

You may not engage in illegal, abusive, or irresponsible behavior, including:

a) Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures (including those belonging to NEROTECH SOLUTIONS and its customers) without express authorization of the owner of the system or network;
b) monitoring data or traffic on any network or system without the authorization of the owner of the system or network;
c) Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks;
d) Use of an Internet account or computer without the owner's authorization, including, but not limited to Internet scanning (tricking other people into releasing their passwords), password robbery, security hole scanning, and port scanning;
e) Forging of any TCP-IP packet header or any part of the header information in an e-mail or a newsgroup posting; or
f) Any conduct that is likely to result in retaliation against the NEROTECH SOLUTIONS network.
g) Use of NEROTECH SOLUTIONS's network in a way that unreasonably interferes with NEROTECH SOLUTIONS's other customers use of the network

You must comply with the rules and conventions for postings to any bulletin board, chat group or other forum in which you participate, such as IRC and USENET groups including their rules for content and commercial postings. These groups usually prohibit the posting of off-topic commercial messages, or mass postings to multiple forums.